Options - Filters

Filters enable you to control the type of email that you receive, create an automated response when you are unable to respond to incoming mail and organize your email by automatically filing or deleting messages.
 
The Forward to email & Forward to Pager filters enable you to set up rules for forwarding specific email to a different email account and/or to your pager.
 
 
Safety Filters
 
Block Spammers
Safety Controls (Green-list/Red-list)
Receive Mail From Anyone
 
Vacation Reply
 
Set Up an Automatic Reply
Set Up a Customized Reply
 
Automatic Filing
 
Set Up Automatic Filing
 
Automatic Deletion
 
Set Up Automatic Deletion
 
 
 
 
 
 
 
Block Spammers
 
This option enables you to block unsolicited email (commonly known as "Spam") from known bulk email addresses. There is a list of known "spammers" which is updated periodically
 
1. Click Options from the left navigation bar.
2. Under Filters, click Safety.
3. Under the first option, "Block the spammers", select "Spamming" by clicking its check box (a check mark indicates it is selected).
4. Click the Save button at the bottom of the screen to save your changes.
 
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Safety Controls (Green-list/Red-list)
 
This option enables you to further control the email that you receive. You can choose the "Green-list" strategy or the "Red-list" strategy. The Green-list strategy allows you to specify exactly from whom you do want to receive email. You can add your address book to the Green-list and/or add individual email addresses.

The Red-list strategy allows you to specify from whom you don't want to receive email. You simply enter their email address in the appropriate field. It is also possible to add entire domains (e.g. junk.com) to the Red-list.
 
To Use The Green List:
1. Click Options from the left navigation bar.
2. Under Filters, click Safety.
3. Select "Receive messages only from specific senders (Green-List)" by clicking the circle next to it.
4. To add the email addresses from your address book, select "Add my address book to my Green-List" by clicking its check box (a check mark indicates it is selected).
5. To add specific email addresses or domains, click in the large field in the Green-list area. Make sure the cursor is on a new line (at the left edge of the field). If it isn't, press Enter. (Each entry should be on its own line.)
6. Type the full email address (e.g. john@example.com) or domain name (e.g. example.com) that you want to add to your Green-list and press Enter. Repeat this for each entry.
7. Click the Save button at the bottom of the screen to save your changes.
 
To Use The Red List:
1. >Click Options from the left navigation bar.
2. Under Filters, click Safety.
3. Select "Block messages from specific senders (Red-List)" by clicking the circle next to it.
4. To add specific email addresses or domains, click in the large field in the Red-list area. Make sure the cursor is on a new line (at the left edge of the field). If it isn't, press Enter. (Each entry should be on its own line.)
5. Type the full email address (e.g. john@example.com) or domain name (e.g. example.com) that you want to add to your Red-list and press Enter. Repeat this for each entry.
6. Click the Save button at the bottom of the screen to save your changes.
 
NOTE: You can use either the Green-list strategy or the Red-list strategy, not both.
 
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Receive Mail From Anyone
 
If you choose this option, no safety controls will be performed on your incoming email, unless you selected to block spammers.
 
1. Click Options from the left navigation bar.
2. Under Filters, click Safety.
3. Select "Receive mail from anyone" by clicking the circle next to it.
4. Click the Save button at the bottom of the screen to save your changes.
 
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Set Up an Automatic Reply
 
This feature enables you to have an automatic reply sent to all incoming messages while you are on vacation, etc.
 
1. Click Options from the left navigation bar.
2. Under Filters, click Vacation Reply.
3. Select "Enable Automatic Vacation Reply" by clicking its check box (a check mark indicates it is selected).
4. At "Start Date:", select the date you would like the automatic reply to begin. Click the drop-down arrow for the month, day and year fields and select the appropriate choices.
5. At "Ending Date:", select the date you would like the automatic reply to end. Click the drop-down arrow for the month, day and year fields and select the appropriate choices.
6. By default, the "Default Reply Message" is selected (black dot appears in its circle) to be sent to all of your incoming email during the time period that you selected. The reply is displayed in this field.
7. Click the Save button to save your changes.
 
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Set Up a Customized Reply
 
This feature enables you to have a customized automatic reply sent to all incoming messages, while you are on vacation, etc.
 
1. Click Options from the left navigation bar.
2. Under Filters, click Vacation Reply.
3. Select "Enable Automatic Vacation Reply" by clicking its check box (a check mark indicates it is selected).
4. At "Start Date:", select the date you would like the automatic reply to begin. Click the drop-down arrow for the month, day and year fields and select the appropriate choices.
5. At "Ending Date:", select the date you would like the automatic reply to end. Click the drop-down arrow for the month, day and year fields and select the appropriate choices.
6. Select "Customized Reply:" by clicking the circle next to it.
7. Click in the "Subject:" field and type a subject for your automatic reply. For example, "I'm on vacation!".
8. Click in the "Body:" field and type the message you would like your recipients to see.
9. Click the Save button to save your changes.
 
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Set Up Automatic Filing
 
This feature enables you to have incoming messages moved directly into specific folders, based on selected criteria or "filtering rules", instead of into your Inbox. You can create up to five filtering rules.
 
1. Click Options from the left navigation bar.
2. Under Filters, click Automatic Filing.
3. Select "File Messages:" by clicking its check box (a check mark indicates it is selected).
NOTE: If you do not select this option, your messages will go directly to your Inbox and will not be automatically filed.
4. Below the "File Messages:" check box, there are five sets of "filtering" fields. These fields enable you to determine the criteria for automatically filing email. In order to better understand how to set up a filtering "rule", let's use an example: Suppose that all email that contains "today's headlines" in the Subject field should be filed directly into a folder titled "News".
5. In the first field (directly to the right of the word "If"), click the drop-down arrow and select the parameter that the filter is based on; "Subject", "From", "To" or "CC". Using the example in Step #4, you would select "Subject".
6. In the second field, click the drop-down arrow and select whether the message(s) "Contains:" or "Doesn't Contain:" certain text. (The text is typed in the next field.) Using the example in Step #4, you would select "Contains:".
7. Click in the third field and type the text that the messages should or should not contain (depending on your choice in Step #6). Using the example in Step #4, you would type "today's headlines".
8. Last, in the "Move message to" field, click the drop-down arrow and select the folder where the messages should be placed. Using the example in Step #4, you would select "News".
NOTE: The folder has to be created prior to setting up a filter. For more information about creating folders, click here.
9. Click the Save button to save your changes.
10. Repeat Steps 5-9 to set up additional filtering rules.
 
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Set Up Automatic Deletion
 
This feature enables you to automatically delete certain messages, based on criteria or "filtering rules" that you determine. You can create up to five filtering rules.
 
1. Click Options from the left navigation bar.
2. Under Filters, click Automatic Deletion.
3. Select "Delete Messages" by clicking its check box (a check mark indicates it is selected).
NOTE: If you do not select this option, your messages will not be automatically deleted.
4. Below the "Delete Messages" check box, there are five sets of "filtering" fields. These fields enable you to determine the criteria for automatically deleting email. In order to better understand how to set up a filtering "rule", let's use an example: Suppose that you want to delete all email that you receive from "Fashion Today". (Possibly you had subscribed to their mailing list but decided you don't want mail from them and you cannot "unsubscribe".)
5. In the first field (directly to the right of the word "If"), click the drop-down arrow and select the parameter that the filter is based on; "Subject", "From", "To" or "CC". Using the example in Step #4, you would select "From".
6. In the second field, click the drop-down arrow and select whether the message(s) "Contains:" or "Doesn't Contain:" certain text. (The text is typed in the next field.) Using the example in Step #4, you would select "Contains:".
7. Click in the third field and type the text that the messages should or should not contain (depending on your choice in Step #6). Using the example in Step #4, you would type "Fashion Today".
8. Click the Save button to save your changes.
9. Repeat Steps 5-8 to set up additional filtering rules.
 
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