Logging In
To log in is quick and easy. Log in by accessing the Login page and then type your name and password.
 
The login process may cause you to experience some difficulties with the Remember me option, cookies or your password. (Look below for details.)
 
You may also have some problems with the Secure Login feature.
 
If you wish to enter your email account without having to enter your login name and password every time you want to read mail, just click the Remember me check box found below the "User Name" field. By checking this item you allow your computer to be identified automatically each time you enter the site. Selecting this option prevents you from entering your login and password several times a day when you need to manage your email and calendar repeatedly.

Notice that when "Remember me" is checked there is a risk that anyone can read your email by simply going into the site from your computer.

You may decide to return to the conventional user/login mode (to enter as a different user perhaps and protect your email).

To cancel the "Remember Me" option and enter your account through the Login page, follow these steps:

 
1.Click Options from the left navigation bar.
2.Under Preferences, click User Preferences.
3.At the bottom of the page, select Cancel remember me so I can enter my login and password by clicking its check box.
4.Click the Save button to save your changes. From this point on you will be able to login with the user name and password of your choice.
 
If you are experiencing other problems logging in, please check the following:
 
1.Check your browser options and make sure that the cookie option has been set up for Accepting all cookies. This is the most common reason for login failure.
2.The server may be busy and will not let you login. Try to login again after 10 to 30 minutes. If there is a problem with a specific server, clearing your browser cache and then restarting your browser should clear up the login problem
3.You may be logging in to the wrong login page or domain. Verify that the URL is correct and in lowercase only. The login page title should match the domain.
4.Your password is incorrect. Click the Password Reminder link and enter your email address in order to reveal the correct password.
 
Finally, a note on the Secure Login option. In the login page, right below the password field, you will see a link called "Secure Login". A secure login involves SSL which is an acronym for Secure Sockets Layer. This allows a secure and confidential transmission of messages on the web. When you log in and provide private information, this information is secure. You can log in without using SSL by ignoring this link or clicking the Fast SignUp hyperlink at the bottom of the follwing page if you clicked Secure Login and changed your mind. The secure login process may take a bit more time then the regular login procedure.
 
When you have completed the login process, a Welcome page opens up with a menu bar in the left frame. A notification appears telling you whether new messages have arrived since your last login. You can now choose tasks from the menu bar.